SkyRoots Shipping Policy
Effective Date: [Insert Date]
Website: www.skyroots.in

At SkyRoots, we aim to deliver your favourite millet-based snacks and foods as quickly and efficiently as possible while maintaining the highest standards of quality and safety.

1. Shipping Locations
We currently ship to:

All major cities and towns across India

For bulk or international orders, please contact us at ecom@skyroots.in

2. Shipping Charges
Free Shipping on all prepaid orders above ₹499.

A standard shipping fee of ₹49 applies to orders below ₹499.

COD (Cash on Delivery) orders may attract an additional handling fee of ₹30–₹50 depending on location.

3. Order Processing Time
Orders are typically processed within 1–2 business days.

Orders placed on weekends or public holidays will be processed on the next working day.

4. Delivery Time
Metro Cities: 2–4 business days

Non-Metro Cities/Tier 2 & 3 towns: 4–7 business days

Remote Areas: 7–10 business days

Please note: Delivery timelines may vary based on PIN code, courier delays, weather conditions, or festive periods.

5. Order Tracking
Once your order is shipped:

You will receive a tracking link via email/SMS.

You can also track your order by logging into your account at www.skyroots.in.

6. Delivery Partners
We partner with trusted courier companies like:

Delhivery, Bluedart, Shiprocket, India Post, and others based on your delivery location.

7. Failed Deliveries / Reattempts
In case of delivery failure due to wrong address, unreachable contact number, or customer unavailability, the courier will usually reattempt once.

If still undelivered, the order will be returned to us and a re-delivery can be initiated with applicable charges.

8. International Shipping
Currently, we do not support direct international orders on the website.
For export or bulk international inquiries, please write to: export@skyroots.in

9. Contact Us
For shipping or delivery-related queries, please reach out:
📧 Email: ecom@skyroots.in
📞 Phone: [+91-9766592516]
🌐 Website: www.skyroots.in